TestBuddy Contact

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Example of good enquiry

Hi Customer Support, I purchased the course (order number 12345) on the 22nd of December. It was working as expected until yesterday; I logged in using my iPhone, I recently updated, and got error code 104 when trying to click the activate button on this link: https://https://theiadigital.co.uk/. I have tried clearing the cache and using a different browser, and I get the same issue. Can you please help me? Thank you!

Example of bad enquiry

The app keeps crashing! Can you sort this out
Consent*
I understand that a good enquiry leads to a better response.*
I am having the following TestBuddy issue*
You can use your email address as the username to log in to your account. The email address will be the one that you used to create your order.
If you're not sure of your login password, this can be reset from the login page of our website. Just click on the Lost your password link
* Reset password
* Check spam
* Typo in email address
If you have entered your password incorrectly on three occasions, this will generate an automatic security lock on your account as a precautionary measure. The security lock is only temporary, and once this is lifted you will be able to access your account with either your existing password or you may use the forgot password link to reset it.
Please check out our FAQ I have not received my password reset email regarding your issue. If you have already tried this, then please email our support team.
You can access the worksheets using this link: https://testbuddy.app/topic/download-worksheets/ ( you need to login first to access the link)
You can access Hazard Clips here
This course can help you to pass your test: https://testbuddy.app/courses/theory-test-lessons/
You can download on App Store for iOS and Play Store for Android
We send a Zoom link before the webinar goes live. Kindly search TestBuddy on the search button of your email.
Please check these step-by-step instructions.
If you have entered your password incorrectly on three occasions, this will generate an automatic security lock on your account as a precautionary measure. The security lock is only temporary, and once this is lifted you will be able to access your account with either your existing password or you may use the forgot password link to reset it.
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TestBuddy Contact Support Only

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