Theia Digital

Voucher Redemption

To redeem your voucher, click on the following link: https://drivinglessonvouchers.com/redeem/. This link will direct you to the redemption page, where you can enter the necessary information to utilise your voucher. Follow the instructions on the page to submit the needed information successfully.

We have two options available to assist you:

  1. You can request our team to intervene by contacting the instructor on your behalf. We’ll communicate with them to clarify the redemption process and ensure your voucher is accepted. We aim to facilitate a smooth resolution between you and the instructor. Make sure that you have spoken first to the instructor before we contact them.
  2. Alternatively, if you have already taken the driving lessons but are facing issues with voucher redemption, you can provide us with the driving lesson receipts as proof of payment. Use this link for more details: https://drivinglessonvouchers.com/learner-driver-redemption/ We will then process the redemption based on the receipts, ensuring that you receive the benefits of the voucher.

Please let us know which option you prefer, and we’ll promptly assist you in resolving the issue with the instructor not accepting your voucher. Our priority is to ensure your satisfaction and a positive learning experience.  

To provide more detailed information on redeeming vouchers with your preferred driving instructor, we recommend watching the following video: https://vimeo.com/706887930/09333aa17c

This video has been specifically created to guide learners like you through redeeming vouchers with their preferred driving instructors. It may offer valuable insights, tips, and step-by-step instructions to help you navigate this situation more effectively.

We can help on using these steps:

  1. Collect all the driving lesson receipts you have received from your instructor(s). These receipts should serve as proof of payment for the lessons you have taken.
  2. Provide the customer support team with the necessary details, including the voucher number, the amount of the voucher and any other relevant information needed.
  3. Our team will carefully review the receipts and process the redemption accordingly. This typically involves verifying the validity of the receipts and deducting the appropriate amount from your voucher.
  4. Once the redemption process is complete, you will be notified, and the redeemed amount will be applied towards your remaining driving lessons.

You can send the receipt to this link: https://drivinglessonvouchers.com/learner-driver-redemption/

Once you have filled in the redemption form, we strive to process voucher payments promptly. Over 95% of vouchers are usually paid within five working days. However, please note that if we have any security questions or require additional information to verify the redemption, it may slightly extend the processing time. Rest assured; we aim to complete the payment process as quickly as possible, ensuring you receive the value of your voucher within a reasonable timeframe

If you’re looking for an instructor near your location, we recommend visiting the link: https://www.gov.uk/contact-dvsa. This link will provide you with more information on how to find a driving instructor in your area. The DVSA (Driver and Vehicle Standards Agency) website offers a range of resources and contact details that can assist you in locating qualified instructors near you.

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