Clearing your browser cache can often resolve display issues. Go to your browser’s settings and find the option to clear cache and browsing data. Once cleared, try accessing the course again and see if the images appear.

Clear your cache: Clearing your browser cache can often resolve display issues. Go to your browser’s settings and find the option to clear cache and browsing data. Once cleared, try accessing the course again and see if the images appear.

How to clear cache and cookies on mobile phone:

Android:

1. Open the “Settings” app on your Android device.
2. Look for and select “Apps” or “Application Manager” (the name may vary depending on your device).
3. Find and tap on your web browser app (e.g., Google Chrome, Mozilla Firefox).
4. In the app settings, you should see options like “Storage” or “Storage & cache.” Tap on it.
5. Look for “Clear cache” and tap on it to clear the cached data.
6. To clear cookies, you might have to go back to the browser app settings and look for an option like “Privacy” or “Site data.” There, you can find the option to clear cookies or browsing data.

iOS (iPhone or iPad):

1. Open the “Settings” app on your iOS device.
2. Scroll down and tap on “Safari” (for the default browser) or the browser you are using (e.g., Chrome, Firefox).
3. Scroll down again and tap on “Clear History and Website data.
4. Confirm the action when prompted.

Clearing Cache and Cookies on Google Chrome (Android and iOS):

1. Open the Google Chrome app on your mobile device.
2. Tap the three vertical dots (Menu button) in the top right corner of the screen.
3. From the dropdown menu, select “Settings.
4. In the Settings menu, tap on “Privacy & Security.
5. Look for the option called “Clear the browsing data” or “Clear browsing history.
6. You’ll be presented with a list of data types to clear. Make sure to select “Cache” and “Cookies, site data” or similar options.
7. You may choose the time range for which you want to clear the data (e.g,. Last hour, Lat 24 hours, Last 7 days, All time). If you want to clear the cache and cookies completely, select “All time.”
8. Tap “Clear data” or “Clear Browsing Data” (the specific wording may differ).

Sometimes, compatibility issues between the website and your current browser can cause image display problems. Try accessing the course using a different browser to see if the images load properly.

Refresh the page: Occasionally, a simple page refresh can fix temporary display issues. Press the refresh button on your browser or use the keyboard shortcut (F5 or Command+R) to reload the course page and check if the images show up correctly.

Use a different device: If you have access to another device, such as a smartphone, tablet, or computer, try accessing the course on that device. This will help determine if the issue is specific to the device or browser you were initially using.

Furthermore, if you are using an app, ensure that your internet connection is stable when viewing the course and videos. A weak or intermittent internet connection can affect the loading and display of images. Consider connecting to a reliable Wi-Fi network or using a cellular data connection with strong signal strength.
If none of these options resolves the issue, please reach out to our customer support team for further assistance

If you’re experiencing issues with the course and videos not working on the Testbuddy website, there are a few troubleshooting options you can try:

1. Make sure that your internet connection is stable. Poor internet connectivity can impact the loading and playback of videos.
2. Check your connection and ensure it is reliable.
   Clear your browser cache. Sometimes, accumulated cache data can interfere with the proper functioning of a website. Clearing your browser cache can help resolve any potential caching issues.

How to clear cache and cookies on mobile phone:

Android:

1. Open the “Settings” app on your Android device.
2. Look for and select “Apps” or “Application Manager” (the name may vary depending on your device).
3. Find and tap on your web browser app (e.g., Google Chrome, Mozilla Firefox).
4. In the app settings, you should see options like “Storage” or “Storage & cache.” Tap on it.
5. Look for “Clear cache” and tap on it to clear the cached data.
6. To clear cookies, you might have to go back to the browser app settings and look for an option like “Privacy” or “Site data.” There, you can find the option to clear cookies or browsing data.

iOS (iPhone or iPad):

1. Open the “Settings” app on your iOS device.
2. Scroll down and tap on “Safari” (for the default browser) or the browser you are using (e.g., Chrome, Firefox).
3. Scroll down again and tap on “Clear History and Website data.
4. Confirm the action when prompted.

Clearing Cache and Cookies on Google Chrome (Android and iOS):

1. Open the Google Chrome app on your mobile device.
2. Tap the three vertical dots (Menu button) in the top right corner of the screen.
3. From the dropdown menu, select “Settings.
4. In the Settings menu, tap on “Privacy & Security.
5. Look for the option called “Clear the browsing data” or “Clear browsing history.
6. You’ll be presented with a list of data types to clear. Make sure to select “Cache” and “Cookies, site data” or similar options.
7. You may choose the time range for which you want to clear the data (e.g,. Last hour, Lat 24 hours, Last 7 days, All time). If you want to clear the cache and cookies completely, select “All time.”
8. Tap “Clear data” or “Clear Browsing Data” (the specific wording may differ).
   
   

Sometimes, compatibility issues between the website and your current browser can cause image display problems. Try accessing the course using a different browser to see if the images load properly.

Refresh the page: Occasionally, a simple page refresh can fix temporary display issues. Press the refresh button on your browser or use the keyboard shortcut (F5 or Command+R) to reload the course page and check if the images show up correctly.

Use a different device: If you have access to another device, such as a smartphone, tablet, or computer, try accessing the course on that device. This will help determine if the issue is specific to the device or browser you were initially using.

Furthermore, if you are using an app, ensure that your internet connection is stable when viewing the course and videos. A weak or intermittent internet connection can affect the loading and display of images. Consider connecting to a reliable Wi-Fi network or using a cellular data connection with strong signal strength.
If none of these options resolves the issue, please reach out to our customer support team for further assistance

To find your courses, please follow these steps: 

1. Once you have signed in to your account, navigate to the ‘Courses & eBooks’ tab. You can usually find this tab at the top navigation menu or in your account dashboard.
   
   
   
2. Within the ‘Courses & eBooks’ section, look for the option titled ‘My courses.’ Click on this option to access your purchased courses.
   
   
   
   
3. By selecting ‘My courses,’ you will be directed to a page or section where you can view all the courses you have ordered or enrolled in. Here, you should be able to see a list of your courses.

If you are having trouble locating the ‘Courses & eBooks’ tab or the ‘My courses’ section, please refer to any available navigation or help menus within the website or app. Additionally, if you need further assistance, don’t hesitate to reach out to the customer support team for guidance.

To access and use the Theory Test Course, please follow these steps:

1. Sign in to your TestBuddy account using your registered credentials.
2. Once signed in, navigate to the “My Courses” section. This is where you will find a list of the courses you have registered for.
3. Locate the Theory Test Course among your registered courses. It should be listed there.
4. To learn how to navigate and make the most of the course, we have created a helpful video tutorial specifically for that purpose.
5. Click on the following link to watch the video tutorial: https://vimeo.com/770628064/8b60e71873

The video tutorial will provide a visual guide on how to navigate the Theory Test Course effectively. It will walk you through the various features, modules, and resources available in the course, ensuring that you have a clear understanding of how to utilise them. 

To access your worksheets, please follow these steps:

1. Visit the following link: https://testbuddy.app/topic/download-worksheets/.
2. Please note that you will need to log in to your account to access the worksheets. If you haven’t created an account yet, please sign up using the registration process provided.
3. Once logged in, you will be directed to the worksheets page, where you can view and download the worksheets related to your course.
4. Simply click on the relevant worksheets or topics to download them to your device. You can then save and print them for your convenience.

If you encounter any difficulties accessing or downloading the worksheets, please don’t hesitate to reach out to our customer support team for assistance.

Our courses are specifically designed for online study and accessibility. When you purchase a course, you will receive email confirmation of your order. It’s important to note that we do not physically post any course materials or deliver them to a specific address.

Instead, all course materials and resources are accessible online through our platform. Upon completing your purchase, you will typically receive login details or instructions on how to access the course materials directly through our website or app. This allows you to conveniently study and access the course content from anywhere with an internet connection.

If you’re experiencing issues with courses and quizzes not having sound, there are a few troubleshooting steps you can try:

Clear your cache: Clearing your browser cache can often resolve display issues. Go to your browser’s settings and find the option to clear cache and browsing data. Once cleared, try accessing the course again and see if the images appear.

How to clear cache and cookies on mobile phone:

Android:

1. Open the “Settings” app on your Android device.
2. Look for and select “Apps” or “Application Manager” (the name may vary depending on your device).
3. Find and tap on your web browser app (e.g., Google Chrome, Mozilla Firefox).
4. In the app settings, you should see options like “Storage” or “Storage & cache.” Tap on it.
5. Look for “Clear cache” and tap on it to clear the cached data.
6. To clear cookies, you might have to go back to the browser app settings and look for an option like “Privacy” or “Site data.” There, you can find the option to clear cookies or browsing data.

iOS (iPhone or iPad):

1. Open the “Settings” app on your iOS device.
2. Scroll down and tap on “Safari” (for the default browser) or the browser you are using (e.g., Chrome, Firefox).
3. Scroll down again and tap on “Clear History and Website data.
4. Confirm the action when prompted.

Clearing Cache and Cookies on Google Chrome (Android and iOS):

1. Open the Google Chrome app on your mobile device.
2. Tap the three vertical dots (Menu button) in the top right corner of the screen.
3. From the dropdown menu, select “Settings.
4. In the Settings menu, tap on “Privacy & Security.
5. Look for the option called “Clear the browsing data” or “Clear browsing history.
6. You’ll be presented with a list of data types to clear. Make sure to select “Cache” and “Cookies, site data” or similar options.
7. You may choose the time range for which you want to clear the data (e.g,. Last hour, Lat 24 hours, Last 7 days, All time). If you want to clear the cache and cookies completely, select “All time.”
8. Tap “Clear data” or “Clear Browsing Data” (the specific wording may differ).

Sometimes, compatibility issues between the website and your current browser can cause image display problems. Try accessing the course using a different browser to see if the images load properly.

Refresh the page: Occasionally, a simple page refresh can fix temporary display issues. Press the refresh button on your browser or use the keyboard shortcut (F5 or Command+R) to reload the course page and check if the images show up correctly.

Use a different device: If you have access to another device, such as a smartphone, tablet, or computer, try accessing the course on that device. This will help determine if the issue is specific to the device or browser you were initially using.

Furthermore, if you are using an app, ensure that your internet connection is stable when viewing the course and videos. A weak or intermittent internet connection can affect the loading and display of images. Consider connecting to a reliable Wi-Fi network or using a cellular data connection with strong signal strength.
If none of these options resolves the issue, please reach out to our customer support team for further assistance

We’re glad you asked! The great news is that there is no expiration date on accessing your course. Once you purchase the course, you will have unlimited access to the course materials for as long as you want. You can study at your own pace and revisit the content whenever you need to. We understand that everyone learns at a different pace, and we want to provide you with the flexibility to learn and review the course materials at your convenience.

Feel free to take your time and absorb the information at the pace that suits you best. Whether you prefer to complete the course quickly or spread it out over a longer period, you can rest assured that you’ll have continued access to the course materials without any time constraints.

Yes, of course! You can access the course from multiple devices. Our platform is designed to be flexible and accessible, allowing learners to access the course from various devices such as smartphones, tablets, laptops, or desktop computers. Whether you prefer to study on-the-go or at home, you can conveniently log in to the course from any device that has an internet connection.

This flexibility enables you to learn at your own pace and in the environment that suits you best. Simply log in using your credentials on the respective devices, and you’ll have seamless access to the course content across multiple devices.