Security and Policy
Here are some ways we protect driving instructors like yourself:
- Unique voucher codes: Each voucher is assigned a unique code, ensuring that only valid and authorised vouchers can be redeemed. This helps prevent unauthorised individuals from attempting to redeem vouchers.
- Verification processes: We have verification protocols in place to ensure that only eligible students can redeem the vouchers. This may involve verifying the student’s identification, confirming their eligibility criteria, or cross-checking against the voucher recipient’s information.
- Secure voucher delivery: We utilise secure delivery methods, such as email, to deliver the vouchers to the intended recipients. This reduces the risk of interception or unauthorised access to the voucher codes.
- Terms and conditions: The terms and conditions associated with the vouchers clearly state the rules and limitations for redemption. This helps prevent misuse or unauthorised redemption attempts.
- Communication channels: We maintain open lines of communication with both driving instructors and voucher recipients to address any concerns or discrepancies that may arise during the redemption process. This allows for prompt resolution and minimises the risk of unauthorised redemptions.
It is important to note that while we have taken steps to mitigate the risk of unauthorised redemptions, maintaining vigilance and verifying the voucher and student details during the redemption process is essential. Should you encounter any issues or suspect unauthorised redemption attempts, please don’t hesitate to reach out to our support team.
Thank you for your inquiry. We take data protection and the security of personal information very seriously. All personal data collected from voucher holders is stored and protected in accordance with applicable data protection laws in the UK.
Furthermore, personal data is stored only for as long as necessary to fulfill the intended purpose or as required by legal obligations. Once the data is no longer needed, it is securely and responsibly disposed of in accordance with data protection guidelines.
Regarding the sharing of personal data, we do not share any personal information of voucher holders with third parties unless explicitly required by law or with the voucher holder’s explicit consent. We prioritize the confidentiality and privacy of our customers’ data.
We have implemented stringent security measures to protect the personal data collected during the voucher redemption process. Our data handling practices are designed to ensure that personal information remains confidential and is used solely for the purposes of voucher redemption and related services.