Driving Lesson Voucher Support

Driving Lesson Voucher Support Only

Example of good enquiry

Hi Customer Support, Good Day! I have tried redeeming my voucher (voucher number 123456789) that my parents purchased for me on the 22nd of December. When I try to click the redeem button, it just loads, and nothing happens. Can you help me with this? Thank you!
Below the good ticket we have a tick that says “I understand the sample of a detailed enquiry” then it will proceed to the contact us form

Example of bad enquiry

I'd wasted my time! Tried redeeming my voucher today, but guess what? The code doesn't even exist! Ridiculous.
Consent*
I understand that a good enquiry leads to a better response.*
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I need support on*
Our vouchers are emailed normally within 24hrs, sometimes these emails can go into your spam inbox.
We do not recommend any driving instructor, but you can search for driving instructors on the DVSA website
We do not recommend any driving instructor, but you can search for driving instructors on the DVSA website
Unfortunately, our vouchers can only be emailed and printed at home.
As soon as you're happy to go ahead with a driving instructor, you can give them the voucher number to redeem before your lesson starts.
We will contact the driving instructor on your behalf to talk them through the redemption process, and we will keep you updated
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Your name*
First Last
Your contact number*
Your email address*
Have you already purchased a product?*
Enter your voucher number
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No Voucher Flag
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Voucher is in date
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Voucher Valid Flag
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Voucher expired flag
Voucher expired
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Order ID
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Date now
YYYY slash MM slash DD
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Number of months
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We encourage to upload images in the largest possible size – to make sure they have the necessary resolution. High quality images can make a great impact on your Driving Lesson Voucher site.
File
Max. file size: 2 MB.
(Please note this will be completed manually and will take up to 48 hours to complete)
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You can request a change to your message that is displayed on your voucher here
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Recipient name
First Last
New message in the voucher
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Full Name*
Contact Number*
Email Address*
Voucher Number*
Name of preferred Independent Driving Instructor*
Please provide the contact details for an individual driving instructor only. National driving schools or head offices cannot redeem our vouchers to ensure you are not charged extra VAT on your redemption.
Contact number for your preferred Independent Driving Instructor*
Consent*
I can confirm that I have contacted this instructor, and he has an available schedule to book me.*
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Feedback
Detailed Message
Attach Screenshot to help understand the problem
Max. file size: 2 MB.
CAPTCHA
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Email
This field is for validation purposes and should be left unchanged.

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Driving Lesson Voucher Support

Driving Lesson Voucher Support Only

Example of good enquiry

Example of bad enquiry